Frequently Asked Questions

How do your parties work?

We make party planning easy! On the day of your event, we deliver, set up, and style the tents in your chosen theme. Everything will be ready at least one hour before guests arrive.
The next day, we return to take it all down so it's simple and stress-free.

What areas do you serve?

We currently serve the Hamptons to Hoboken, Montauk to Manhattan, and everything in between! If you’re just outside these areas, send us a message and we may be able to accommodate you!

Can I pick up and set up the tents myself?

All tent setups must be handled by our team. This ensures your party looks perfect and our materials stay clean and safe. Let us do the heavy lifting!

When should I book?

We recommend booking at least 4 weeks in advance, especially for weekend parties. Last-minute? Reach out and we’ll try to fit you in!

How much space do the tents need?

Each tent needs about 45" x 75" of space (a little smaller than a twin bed). We can arrange tents in a line, semi-circle, or other custom layouts to fit your room.

What do I need to do before the party?

Just make sure your setup area is clean and clear! An adult (18+) must be present during both setup and takedown.

Can I keep the tents for a second night?

Yes! A second night is just $100 (same tents, same theme). Perfect for weekend-long fun!

Are paper products included?

Paper products are not included at this time. However, we’re happy to recommend matching tableware and decor options if needed.

Can you set up at a venue or rental space?

Yes, we can! Just make sure the venue allows outside vendors, and let us know in advance. We’re happy to coordinate with the space if needed.

Do you offer custom themes?

Yes! In addition to our curated themes (🪄 Harry Potter, 🎤 Taylor Swift, 🎀 Blue Bows,🔥 K-Pop Demon Hunters, etc.) we are happy to work with you on designing your own custom theme.

We love creative ideas and will see what we can do!

How long does setup and takedown take?

Setup typically takes 90 minutes, and takedown takes about 45 minutes, depending on your party size. We'll confirm exact timing the week of your event.

How do you clean everything?

All bedding is washed with allergy-friendly detergent after each party. Accessories are disinfected, and decorative items are cleaned or spot-treated as needed. Cleanliness is a top priority!

What if the weather is bad?

Our sleepover setups are indoors, so weather usually isn’t a problem. If your party is at a venue affected by weather, we’ll work with you to reschedule.

What’s your cancellation policy?

To receive a full refund, cancellations must be made at least 2 weeks in advance. Need to reschedule? We’ll do our best to accommodate your new date.